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Power is back; some still lack internet, phone lines

May 7, 2018
By PETER CROWLEY ( , Lake Placid News

The New York State Electric and Gas Corporation finished restoring power to homes and businesses Monday night, three days Friday night's wind storm left more than 10,000 in the dark.

Many North Country residents also lost phone and internet service when wind brought tree branches down onto those wires, too. The entire town of Keene has no internet service, town Supervisor Joe Pete Wilson Jr. said Monday night. The local internet provider, KVVI (which was purchased in March by Slic Network Solutions), has its infrastructure ready to go, but the feed is cut off on the trunk line that comes into Keene from Elizabethtown, Wilson said.

The Development Authority of the North Country, which runs the trunk line, has been ready to work on it since Saturday, but first NYSEG has to clear it of trees and make sure it's safe, on top of its task of restoring electricity, according to Wilson.

Article Photos

Wind storm damage at Norton Road on the Lake Clear outlet. Residents on the road lost power when at least 10 trees fell, taking out three power poles.
(News photo — Glynis Hart)

Land-line phone service is "patchy," Wilson said. Among the buildings that doesn't have working phones or internet is the Keene Town Hall, "so for me tomorrow the town hall is going to be the Lake Placid Public Library, because I can get internet there."

By 9 p.m., NYSEG posted that there were just five customers without power in Essex County, all in the town of Essex, and five in Clinton County, in the towns of Mooers and Chazy, with no more outages in Franklin County and about 40 more throughout the rest of the state.

National Grid's website reports that it no longer has any customers lacking electricity in New York, suggesting it restored power to its customers over the weekend.

The NYSEG outage map can be seen at The company's outage list can be seen at



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